You will receive an email along with your voucher within 5 minutes after making the booking via pmgdeals.com.

If you forget your password, you can reset it by selecting Forgot Password and following the provided instructions. Alternatively, you can email us at hello@pmgdeals.com, and we will send you your login details.

Yes, PMG Deals Vouchers do have expiration dates. Each voucher is valid for up to 6 months from the date of issue. The expiry date and terms of use are included in the voucher email.

Yes, you can give your PMG Deals voucher to someone else. However, it is important to provide their details when confirming the booking. <br /> <br /> Additionally, we require identification for both yourself and the recipient of the voucher to verify the booking. Please ensure that you enter the correct guest’s details when making your booking. Note that you are fully responsible for the booking. To make a booking for your family and friends, please email us at hello@pmgdeals.com.

The voucher is non-refundable, non-transferable, and cannot be exchanged for cash. Any unutilized portion of the voucher will be forfeited and will not be subject to a refund.

Your booking is non-refundable and cannot be changed to other dates once you have confirmed the date with our reservation team, except in specific cases like force majeure, according to the hotel`s policy. If the hotel does allow you to amend your booking, you must re-book (subject to availability). Please note that even in this case, the booking remains non-refundable.